Critical conversations
Management Development Training
"Critical conversations are not inherently negative"
They can be as much about praising a star as addressing under-performers.
Full day course
Suitable for all people managers
Practicle exercises and role play
What is a critical conversation?
Any workplace interaction that is designed to have a measurable impact on the motivation, engagement, behaviour or performance of another person. Critical conversations can be had with employees, managers, leaders or co-workers. They are as much about “managing up” as they are “directing down”.
Part of our management development programme, the Chiumento Academy this module is aimed at leaders and managers who want to create a working environment where effective critical conversations can take place. This course will addresses the culture and environment that organisations need to create to make effective critical conversations possible. Providing practical skills and techniques that can be applied in situations as diverse as appraisals, disciplinary discussions, career reviews and coaching interventions.
Critical conversations are too important to happen in a spontaneous and 'heat of the moment' way. We introduce delegates to a structured feedback framework that ensures every critical conversation starts with a clear objective. Delegates will learn to choose the right combination of intervention styles to achieve their goal.
All Management Development Modules
The 8 management development modules that make up the Chiumento Academy, can be run as stand-alone sessions or combined into a comprehensive 5-day course.
Our musings on the world of work
Why you should continue your job search in December
Interview presentations – The Performance
Interview presentations – The preparation
Take the fear out of interviewing
How to impress on your first day
Mission: change the perceptions of outplacement…
The return to work plan of action
How to decide which job to accept
The modern world of jobseeking…
The unchanging core…
5 lessons learnt in 25 years of running a small business
Is job hopping good or bad?
Promoting positive mental health at work
Part-time doesn’t mean half-hearted
Preparing for your next interview with confidence