Career Navigator:
Support for Stuck and Stalled Employees
A retention-focused career coaching service that helps employees regain clarity, rebuild confidence and move forward – tackling stalled progression, quiet disengagement and blocked internal mobility before they turn into avoidable resignations.
Clarity.
Momentum.
Retention.
Career coaching can save businesses 1.5 times an employee’s salary as ROI. (IoD)
We’ve supported over 9,000 employees through career transitions and development.
of workers feel stagnant in their role. (Michael Page, 2025)
Why Employees Get Stuck And the Hidden Retention Risks HR Can’t Ignore
Many employees don’t leave because they want a different employer – they leave because they can’t see a way forward where they are. When progression stalls, clarity disappears and confidence drops, even your strongest performers can become “stuck”.
This isn’t a motivation issue. It’s a career design issue.
According to recent UK research, 51% of workers feel stagnant in their role (Michael Page, 2025), unable to see a pathway to progress – a leading indicator of disengagement and retention risk. When people can’t identify their next step, performance flattens, morale erodes and managers misinterpret ambition as dissatisfaction.
Our own data reinforces this pattern: employees search for career coaching for employees, career progression coaching, professional career development coaching, and even support for career plateaus. These are the signals HR leaders see every day, but are often too late to act on.
When Employees Become Stuck, Organisations Experience:
Engagement Drops
Fast
Quiet frustration builds. Conversations about growth stop. Employees hit targets but feel they’re “getting nowhere.”
Managers Hit Breaking Point
Line managers often lack the bandwidth to support career direction, leading to avoidable conflict or misalignment.
Attrition Risks
Spike
Once disengagement sets in, retention becomes fragile. Replacement, onboarding and ramp-up costs accumulate quickly.
Future
Skills
Flatline
Stuck employees stop developing, stop stretching and stop contributing beyond the basics.
What’s Included in Career Navigator:
A Structured Career Coaching Service That Gets Employees Moving Again
A scalable, retention-focused career coaching programme designed to re-engage employees before frustration turns into resignation.
Career Navigator combines personalised 1-to-1 coaching, structured career development tools and organisation-wide insight to help your people move forward with clarity and confidence.
Here’s what your organisation gets:
Who Career Navigator Supports:
Stuck Employees, Mid-Career Professionals and High-Value Talent
Career Navigator is designed for organisations that want to keep valuable people moving, not losing momentum, confidence or direction.
We support employees who are:
Early-career talent who feel overlooked or unsure of their next step.
People who want to grow but aren’t sure how – or where – progression exists.
Mid-level professionals experiencing stalled progression or career plateaus.
Your largest employee population – and the most at risk of disengagement when internal mobility feels out of reach.
High performers whose motivation is fading.
People delivering strong results but losing energy, confidence or purpose – often quietly.
Team members returning after restructure, change or uncertainty.
Employees trying to re-establish direction, confidence and contribution after disruption.
Employees who want to explore internal opportunities before looking elsewhere.
Individuals who want to stay but need clarity, a plan and honest career conversations to move forward.
Career Navigator FAQs
Q: What is career coaching for employees, and how does it support retention?
A: Career coaching (also known as “career counselling“) for employees gives people structured support to understand where they are, where they want to go, and how to move forward. For organisations, it’s a proven retention tool. When employees feel seen, supported and guided, their engagement rises, and their likelihood of leaving drops. Career Navigator helps people regain clarity and confidence, reducing frustration and turning potential resignations into renewed commitment.
Q: How does Career Navigator help staff who feel stuck or experiencing a career plateau?
A: Feeling stuck or hitting a career plateau is rarely about motivation — it’s about missing clarity, direction or opportunity. Career Navigator provides personalised coaching to help employees identify what’s blocking progress, reframe their strengths and explore realistic pathways inside the organisation. This early intervention re-engages “stuck employees” before frustration becomes attrition.
The effectiveness of coaching often hinges on an individual’s coachability — their willingness to reflect, take feedback, and grow. Our blog, Coachability: are you open to learning?, explores how this mindset impacts career development and coaching success.
Q: Can coaching improve internal mobility for mid-level professionals?
A: Yes. Internal mobility improves when employees understand their capabilities, their potential and the pathways available to them. Our coaching for professionals supports mid-level staff to uncover opportunities, strengthen confidence and make informed decisions about their next step. As a result, organisations see better internal movement, stronger pipelines and reduced external recruitment costs.
Q: What does a structured career coaching service include for employees?
A: A structured career coaching service combines 1-to-1 coaching, practical tools and a clear development framework tailored to each employee. Career Navigator delivers personalised sessions, action planning, strengths insights and tailored guidance aligned to organisational goals. Employees receive a consistent, high-quality employee coaching service designed to build confidence, motivation and clarity of direction.
Q: How does career progression coaching work for employees unsure of their next step?
A: Career progression coaching helps individuals explore their strengths, values, skills and aspirations, then translate that insight into an actionable plan. For employees who aren’t sure what “next” looks like, Career Navigator provides structured exercises, honest discussion and step-by-step progression support — helping them regain momentum and make informed, confident career decisions.
Q: Is confidential online career coaching available for remote or hybrid teams?
A: Yes. Career Navigator offers confidential coaching online, giving employees secure access to their coach and development tools from any location. This includes virtual career coaching, private messaging, assessments and reflective exercises — ideal for dispersed, remote or hybrid teams who need support that fits around flexible working patterns.
Q: How does Career Navigator help employees gain career direction and clarity?
A: Career Navigator helps employees step back, reflect and define what good looks like for their next stage. Through structured conversations, strengths mapping and career direction tools, individuals gain clarity on realistic options and alignment with business needs. This clarity drives engagement, renewed confidence and more purposeful career decision-making.
Q: Can coaching prevent disengagement and support employee motivation?
A: Yes. When people feel unsupported or stuck, disengagement rises quickly. Coaching provides a safe space to explore frustration, rebuild confidence and reconnect with strengths and ambitions. By giving employees direction and control, Career Navigator acts as an employee engagement coach — helping prevent quiet quitting and keeping motivation, wellbeing and performance on track.
Q: What types of employees benefit most from professional career coaching?
A: Professional career coaching benefits employees at all levels, but it is particularly impactful for those navigating uncertainty: mid-level professionals, early-career talent, high performers at risk of disengagement and employees returning after change. Coaching for professionals helps each of these groups understand their strengths, build confidence and make informed, future-focused decisions.
Q: How does Career Navigator support HR in workforce planning and talent retention?
A: Career Navigator gives HR a scalable, retention-focused coaching solution aligned to workforce priorities. Through insights and recurring themes, HR can spot risks earlier and plan more effectively. Our HR career coaching approach strengthens internal mobility, supports talent retention and provides the visibility HR teams need to design better development pathways.
Q: Does Career Navigator offer support for senior executives or newly promoted leaders?
A: Career Navigator is primarily designed to support employees who feel stuck, overlooked or unsure of their next step. However, for organisations that also want to support newly promoted leaders or executives entering a challenging transition, we offer an optional executive career coaching module focused on early-role clarity, decision-making confidence and stakeholder alignment.
Why choose Career Navigator?
Retention Focused by Design
A coaching programme built to reduce disengagement, restore clarity and retain valuable people before they look elsewhere. Supports your internal mobility, performance and talent strategy.
Scalable Support for Stuck Employees
Personalised 1:1 coaching delivered through an app, giving employees clarity and momentum wherever they are. Easy for HR to deploy across early-career, mid-career and specialist roles.
Real Insight for HR & Leaders
Organisational themes reveal where people struggle with progression, confidence and career direction. Helping you make better decisions on mobility, skills and retention.