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Why we value our Net Promoter Score

Revenue, profit, turnover, market share, percentage growth, all numbers, amounts, and figures that are used to assess how well a business is performing.  While these are obviously important, for us there is another key number that we avidly track and monitor.  One that is included in all our company updates to staff and added to Read more about Why we value our Net Promoter Score[…]

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Top tips for attending a video interview

If you say the words ‘video interview’ to many job seekers, it will send a shiver down their spine. Visions of fuzzy images on screen, stilted conversation and WiFi dropping out halfway through is enough to scare anyone off. But it needn’t be that way, the quality of Skype and other video conference tools means Read more about Top tips for attending a video interview[…]

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Top tips for a successful telephone interview

With some jobs receiving in excess of 100 applications, the use of telephone interviewing as an additional stage, prior to any face-to-face interviews is becoming more common.  Whether it’s with a recruitment consultant or direct with the hiring manager, you should treat it as you would a face-to-face interview.  If you don’t impress during a Read more about Top tips for a successful telephone interview[…]

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Why offering outplacement is more than just doing the right thing.

For many offering outplacement to those employees, they’re letting go is seen as the right thing to do. While there is no doubt that it is, it also makes sound business sense. 1. It reduces pain – redundancy, in whatever scenario is always a challenging time. Something that isn’t enjoyable for either party. Outplacement can Read more about Why offering outplacement is more than just doing the right thing.[…]