Jingle all the way…

Christmas photo for blog

This week my house has resonated to several very different versions of Jingle Bells. (It never ceases to amaze me what 8 year old boys find hysterically funny). It’s the first sure sign Christmas is upon us and that another year is almost over. So what kind of a year has 2013 been?

Well, it has been a year of change at Chiumento that’s for sure. I took over the CEO role in April and we’ve been busy making many other changes behind the scenes that will begin to bear fruit as we go into 2014.

Before anyone begins to worry that Chiumento is discarding its traditional values let me reassure you. Our theme is definitely one of “blending the best of traditional service with the latest technologies”. I am convinced we have the best delivery team in the industry and our client development teams will continue to offer the very personal and flexible service so loved by our clients.

However the world is changing fast. Generation Y are a growing percentage of the workforce and we need to adapt to the growing consumer expectation that services can be accessed 24/7/365 from any location. Our new ChiumentoTouch platform is the first step in a new delivery model that offers an alternative to, rather than a replacement for, our established programmes.

We aim to be the most flexible and agile business in our industry. That means solutions as unique as your vision and your people. In our world, one size definitely does not fit all.

This approach has won us lots of new friends this year who value our agility as much as our expertise. I’d like to take this chance to thank all our clients old and new for their trust. We look forward to building even closer relationships next year.

For our outplacement delegates the great news in 2013 has been rapidly reducing resettlement times – meaning they get back to work even quicker. Latest statistics show 52% of Chiumento delegates get resettled within 3 months and 81% within 6 months.

On the recruitment side of our business we have seen a slow but steady improvement in the HR jobs market in 2013. Roles in the £30-50K range are increasingly plentiful but we are still seeing little churn at the more senior levels. Talking to candidates, we sense a growing frustration amongst HR professionals who feel over-due for promotion but can only find lateral moves.

Of course that fits in neatly with our prediction of the end of the career ladder and the rise of the career carousel. The UK employment market has changed for good – not least due to workforce demographics. While the economics might be sound, we continue to wonder if the implications of ever increasing the age to receive a state pension have been properly thought through. Retirement, as we have stated before, is a critical lubricant of the jobs market. The impact of lower churn on workplace harmony will only become clear in time…

Our new 10% fee for exclusive permanent HR assignments has proved extremely popular and allowed us to offer an even more personalised service as we are able to dedicate more time to each role. We are slowly, we think, winning the argument that briefing multiple agencies is not beneficial to employer or candidate.

So what will 2014 bring? Latest economic forecasts suggest that the economic recovery will continue into 2014 IF average wages grow by more than 3% next year. Basically, the theory goes, we all need to spend more to fuel consumer-led growth. So employers have some interesting choices to make in the months ahead…

Chiumento will be closing for the Christmas break at 3pm on 24 December. We re-open at 8.30am on 2 January 2013.

On a final note we expect two very special deliveries in the next few weeks – good luck to our two Dads-in -waiting! Our thoughts will be with you.

Merry Christmas and a Happy New Year to one and all from everyone at Chiumento.

Ian Gooden
Chief Executive

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